User Experience (UX) Engineer (Kenya) at Rainforest Alliance
About the job
Position summary:
The Technology department is responsible for the Development, Realization and Implementation of the strategic Digital Product Roadmap for Rainforest Alliance (including all supporting Technology processes), for all Global Business Initiatives and Assurance programs. “Information Office’’is one of the four teams under Technology Department.
It’s responsible for planning and leading implementation of leading technology ecosystem that will enable achievement of the 2030 strategy. Ensure alignment of technology investment and initiatives with the business goals, requirements and expectations and ensure optimal utilization of investments in technology and delivery of services by the technology vendors across the organization.
Within the Information Office is ‘’Business Architecture’’ team. This team is responsible for ensuring business strategies, goals and objective are translated into optimal business process for automation. The team is also responsible for ensuring user requirements are clearly communicated through leading practices such as user of personnas to describe end users of the applications, user stories and customer journeys. The ‘UX Engineer’ will be part of this Business Architecture team and will be charged with ensuring RA solutions are designed to present best experience for internal and external users. He/she will work with the rest of Data and Technology team to over see design, implementation and adoption of leading UX design tools, frameworks and processes.
Responsibilities:
- Ensure adoption of leading UX practices and UX processes defined by RA
- Develop Graphical User Interface (GUI) for various applications based customer journeys and business processes
- Execution various UX tasks as assigned by the Manager UX and others in the development teams
- Develop customer journeys to inform UX strategies for various solutions
- Develop and validate various artefacts related to UX such: wire frames, screen flows, etc.
- Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations
- Collaborate with key internal stakeholders, Concept Owners, Product Owners and Customer Success on the identification of UX opportunities and UX gaps in existing solutions
- Collaborate with Dev Ops, Architects Product Owners and Developers to implement design solutions.
- Hands-on support for ongoing projects by working with solution architects in RA or at development organizations delivering solutions for RA.
- Participate in building out a coherent experience across user journeys, and to develop and expand our design system
- Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy
Qualifications:
- Demonstrated ability (3 years’) in UX design in a lively software development organization/team
- Experience with UX for mobile (Android & Apple) applications and web platforms
- Strong visual, interaction, UX design and prototyping background
- Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops
- Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD…)
- Experience with user stories, personas, customer journey mapping or service blueprints
- A clear understanding of the existing and future capabilities as well as limitations of HTML, CSS, JavaScript etc.
- Experience working with Agile Frameworks e.g. Scrum or SAFE. A certification is a plus.
- Fluency in English, both written and oral. Fluency in other languages is a plus. Languages spoken by RA Platforms users include English, Spanish, Portuguese, French and Indonesian.
- Experience in use of project management t tools such as jira.
Job Level: 4
Salary: Commensurate with experience
Deadline: 14 June 2024
Notes: Only candidates authorized to work in Kenya will be considered.
If you have any questions about the job vacancy, please contact the HR department: recruitment@ra.org
Who we are:
The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.
Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.
As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.
At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.
Why
To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.
How
Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.
The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.