Billing Service Coordinator @ Tatu City

Job description

RESPONSIBILITIES:

• Install, replace, and upgrade smart electricity meters for residential, industrial and commercial customers
• Troubleshoot and resolve issues with smart meters, and their related communication equipment
• Manage and monitor the Advanced Metering Infrastructure (AMI) platform
• Perform routine maintenance to ensure optimal performance of smart meter systems and power connections.
• Assist in the installation and maintenance of smart meter communication networks
• Assist in taking power meter readings for billing purposes.
• Conduct on-site verifications to resolve discrepancies in meter readings.
• Investigate and report potential meter tampering or utility theft
• Respond to power outages and assist in restoration efforts
• Perform firmware updates and equipment upgrades as needed
• Assess and report any electrical installations that do not comply with safety regulations and industry standards
• Manage inventory of meters and related metering material and equipment
• Collect and report data to support network optimization efforts for the integrated metering system
• Undertake accurate and timely monthly billing and generate billing reports
• Undertake disconnection and reconnection of supply for revenue collection purposes
• Support all regulatory compliance activities that are necessary to operate and maintain power business
• Perform other duties as assigned by the Line Manager

SKILLS & EXPERIENCE:

• Diploma in Electrical and Electronics engineering or related field preferred
• 3+ years of experience in electrical systems, metering, billing, or related field
• Knowledge of smart meter technology and basic networking principles
• Experience in managing AMI/HES systems
• Proficiency with Microsoft office tools for data management and reporting
• Flexibility to work outside normal working hours including nights and weekends as needed.

How to apply

If qualified and up to the challenge, please send your updated CV to recruitment@tatucity.com by 28 February 2025, with the subject line Billing Services Coordinator.
Tatu City is an equal opportunity employer and does not to discriminate against any applicant for employment, or any employee based on age, colour, sex, disability, national origin, race or religion.