Senior Tour Sales Consultant at Intrepid Travel

About the job
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.
The world needs more Intrepid people:
Intrepid Travel, a global leader in unique destination experiences, is looking for a dynamic individual to join our expert Sales team. Our team members excel at impressing customers, achieving high conversion rates, and building lasting relationships that secure repeat business within our global DMC network. Success is celebrated and rewarded here!
As a Senior Tour Sales Consultant, you’ll lead and inspire the team, drive sales growth, and deliver first-class service. You’ll hit sales targets, provide exceptional customer experiences, and craft tailored FIT trips, all while managing complex or high-value clients.
Working closely with the contracting and reservations teams, you’ll oversee the entire customer journey up to trip departure. Your role will involve assessing customer needs, offering customised options, and ensuring a smooth, enjoyable booking-to-departure process. Join us and make a real impact!
Some of the experience you’ll bring with you may include:
- A qualification in Tour Operations and Management, backed by 3 years of industry experience.
- Extensive knowledge of destinations, regional, and local travel.
- Proficient in both written and verbal English, with the proven ability to build and maintain strong relationships.
- Skilled in accurately using systems and training others to enhance customer experience.
- Experienced in developing adventure travel products.
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
- Flexible work options, such as work-from-home options and the ability to ‘work from anywhere’ 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trip’s
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
We are Real. Together. Ambitious. Impactful. These are our values and to us they’re more than just words, they are the pillars of our success and every day it’s our people and the work they do that bring them to life.
At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need, we will then be in touch to support your application.