RELATIONSHIP MANAGER – CORPORATE BANKING- RIFT REGION, COAST REGION—Family Bank Ltd
About the job
Are you are a dynamic and experienced professional seeking a challenging opportunity to make a significant impact in the field of Trade Finance? We invite you to join our team.
Reporting to: Head of Corporate & Trade Finance
Job Purpose:
To be an effective liaison between corporate customers and the bank on all customer financial needs to facilitate growth in the portfolio in order to maximize the bank’s revenue.
Key Responsibilities:
- Grow Portfolio of Assets and Liabilities and income.
- To be the principal point of contact for the Bank’s relationship with a designated portfolio of corporate customers.
- Develop business and ensure that there are increased earnings, facility utilization and usage of all Bank’s products.
- Ensure that customer relations are maintained well to facilitate growth in the number of customers, reduce complaints and also retain the existing customers.
- Preparation of loan proposals for sanctioning ensuring compliance with the Bank’s Credit administration policy.
- Preparation and Maintenance of loan monitoring reports to ensure that they comply with the set standards.
- Process security documents for approved facilities while ensuring that all conditions pertaining to disbursements are fulfilled prior to disbursement requests being processed.
- Maintain a good loan book and ensure profits are increased and downgrading/ provisions are reduced.
- Market for business for the bank while ensuring quality service delivery to Corporate Customers to achieve agreed service levels.
- Grow Bank revenues while increasing approved facility utilization.
- Conduct training on products for both internal and external customers.
- Effective communication with all departments and other branches within the institution.
- Adherence to the Bank’s credit policies and procedures.
- Analyze market needs, develop new asset and liability products while enhancing existing products to meet the needs of the marketplace, to maximize potential
- Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
- Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements.
- Follow up on accounts and products opening and process on system.
- Communicate to customers on accounts declined.
- Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty
The Person:
The ideal candidate must possess the following:
Qualifications
- Must hold a bachelor’s degree in business administration, Accounts, or related field.
- Professional banking qualifications or CPA (K) qualifications a plus.
- Minimum of 3 years’ experience in Relationship Management and at least 2 years’ experience in credit and a proven record of successfully managing and growing a portfolio of corporate clients.
Key Competencies and Attributes
- Formal training in Lending/Relationship Management
- Must be able to understand and implement processes and procedures.
- Must have a thorough understanding of the Banking Act and Central Bank of Kenya (CBK) clearing procedures.
- Understand credit risks.
- Goal focused and able to spot business opportunities.
- Builds networks and maintains strong relationships.
- Able to manage and influence others to achieve results.
- Has passion and drive to achieve results under difficult circumstances.
- Pleasant and able to relate well in diverse social set ups and teams.
- Upholds high standard of Professionalism, integrity and respect for others.
ALL applicants MUST apply online to email: recruitment@familybank.co.ke; closing date is 4th July 2024. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.
“We are an equal opportunity employer”