Operations Manager 2 at RWK & Associates CPA-K

Key Responsibilities:

  • Operational Management: Oversee and coordinate daily operations to ensure efficiency and effectiveness across all departments.
  • Process Improvement: Identify areas for improvement in operational processes and implement strategies to enhance productivity.
  • Team Leadership: Manage and mentor administrative and support staff, fostering a positive and collaborative work environment.
  • Client Management: Ensure client satisfaction by maintaining high standards in service delivery and addressing any client concerns promptly.
  • Financial Oversight: Assist in budgeting, forecasting, and financial reporting, ensuring the firm’s financial health.
  • Compliance: Ensure that all operations comply with legal and regulatory requirements, including industry standards in Tax, Audit, and Bookkeeping.
  • Technology Integration: Oversee the implementation and maintenance of accounting software and other technologies to streamline operations.
  • Resource Management: Manage office supplies, vendor relationships, and other resources to ensure smooth daily operations.

Qualifications:

  • Education: Bachelor’s degree in Business Administration, Management, Accounting, or a related field. A Master’s degree or professional certification (e.g., CPA, ACCA) is a plus.
  • Experience: At least 3-5 years of experience in operations management, preferably in an accounting firm or related industry.

Skills:

  • Strong leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in accounting software and office management tools.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of industry-specific regulations and compliance.

Method of Application

Interested candidates should send their resume and cover letter to hr@rwkassociates.co.ke with the subject line “Operations Manager Application – [Your Name]”. on or before 5th September 2024.

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