Product Manager- Finserve @ Equity Bank Limited

Job description

Purpose: To shape and drive the development of innovative digital financial products across all our business arms including but not limited to mobile money, MVNO, and e-commerce platforms.

Their primary focus will be on delivering seamless, customer-centric solutions that expand financial inclusion and enhance the overall digital experience for customers across our target markets in the Kenya/ Group.

The position will serve as a catalyst for innovation, leveraging technology and market insights to deliver impactful digital solutions tailored to the needs of diverse customer segments.

Key Responsibilities

• Product Strategy, and Roadmap
• Develop and maintain a comprehensive product roadmap, balancing innovation with business priorities and resource constraints.
• Identify and prioritize opportunities for growth and differentiation in collaboration with leadership.
• Cross-Functional Leadership
• Drive collaboration across all business functions including IT, design, data science, marketing, sales, and operations teams to ensure smooth product development and delivery.
• Foster a culture of accountability and high performance within cross-functional teams.
• Serve as the product’s primary advocate, ensuring alignment and effective communication between all stakeholders.
• Market Research and Competitive Analysis
• Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive gaps.
• Leverage insights from customers, stakeholders, and the market to inform product strategy and innovation.
• Monitor competitive landscape and anticipate shifts in the market to proactively adapt strategies.

Qualifications

Requirements:

• Educational Background:
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. A Master’s degree or additional certifications in Product Management or Fintech is a plus.
• Experience:
• 5+ years of experience in product management, preferably in fintech, telecom, mobile money, or e-commerce sectors.
• Proven track record of launching and managing successful digital financial products.
• Experience with customer-centric design and development methodologies (Agile, Scrum, etc.).
• Technical Skills:
• Strong understanding of mobile money, MVNO, and e-commerce platforms.
• Data-driven decision-making skills with the ability to analyze metrics and KPIs to optimize product performance.