Property Sales Advisor @ VAAL Real Estate Kenya

Job description

Company Description

VAAL Real Estate was founded by a group of wellseasoned professionals with over 20 years industrial experience. Started in 2017, VAAL Real Estate Kenya positioned itself as a preeminent Real Estate Developer. Today, VAAL Kenya not only develops luxury property, but also offers letting & management services, feasibility studies as well as brokerage services. We have offered the Kenyan market a blend of modern architecture, unrivaled innovation, experience and market knowledge. We have built our reputation around providing impeccable service, professional advice and timely delivery. In 2020, VAAL Real Estate expanded its global territory with branches in Turkey, and Ghana. This is just the beginning. With VAAL Real Estate developing its most iconic property yet in Ghana, it continues with it’s culture of placing the consumer at the center, catering to local and international clientele alike by assessing each investment for its individual needs before executing bespoke strategies towards fulfilling them. Real estate apartments already exist- the cutting edge for us is developing luxury property worldwide that meets the needs of the savvy investors looking for modern, new era architecture- that’s the futurism we want.

Role Description

This is a full-time on-site role as a Property Sales Advisor located in Nairobi County, Kenya. The Property Sales Advisor will be responsible for conducting property sales, providing excellent customer service, and conducting training sessions for sales techniques.

DUTIES AND RESPONSIBILITIES

• Showcase the available Vaal Real Estate Ltd. properties to potential clients and form relationships to ensure that sales targets are met
• Build and maintain clients through calls, site visits, email correspondence, presentations etc. 
• Proactively identify new potential clients and initiate, follow up, close the sales, Maintaining and ensuring quality relationships with clients.
• Provide feedback to all arms of the business i.e. marketing, sales to enhance the Customer experience and quality of service so that the customer is satisfied
• Identifying new campaign opportunities within the market Identify new avenues and prospects for sale of company properties and arrange for site visits
• Following up on existing and new real estate market for new opportunities Continuously follow up on leads assigned, match customers to various properties and close sales
• Attend exhibitions in which the company is exhibiting to meet new & existing clients Manage and resolve customer concerns in a timely manner.
• Identify issues and provide feedback on possible barriers to customer satisfaction; conduct follow up on tasks as well us make frequent visits to ensure customer intimacy
• Research sales data and property for clients, including the identification of new buying trends Maintain accurate data and required paperwork i.e. client’s information, activity reports, correspondence, property development records, contracts, offers etc.
• Ensuring as much relevant info (including contacts, follow up tasks, etc.) as practicably possible is entered into the company’s CRM (Customer Relationship Management) system by the close of every business day
• Contribute towards refinement of sales processes, procedures and reporting where applicable
• Daily liaison with other members of the team to provide information and to ensure that customers receive excellent service 

Key Performance Indicator’s

• Number of new buyers/sellers converted
• Number units/property sold
• Revenue targets achieved
• Increase in repeat customers
• Reporting

Qualifications

• Bachelor’s Degree in any of the following disciplines: marketing, Business Administration/ Management, Commerce (marketing), Entrepreneurship or its equivalent from a reputable institution
• At least 2 years’ Experience in sales.
• Proven strength in the ability to grow sales and develop clients’ relationships
• Entrepreneurial Nature Ability to manage multiple projects concurrently
• Pleasant personality, trustworthy & confident
• Good negotiator
• Knowledgeable about the real estate industry
• Strong organization skills, with excellent attention to details and to dates
• Flexibility to adapt to change in priorities
• Networking skills
• Self-driven/passionate/motivated
• Good analytical and problem-solving skills
• Good computer skills