M-Pesa Africa – Programme Manager at Safaricom PLC

About The Role

MPA is a technology partner, enabler, and supporter of M-Pesa markets, driving innovation and the introduction of new services, solutions, and platforms to deliver on our Financial Services Strategy and Plans.

One of the critical aspects of our service to the markets, and key to driving the expansion and improvement of the M-Pesa ecosystem, is the management of key projects and initiatives across multiple markets. Joining us as a Programme Manager, focusing on key projects and initiatives, will give you the opportunity to be part of the M-Pesa journey, utilizing your experience, expertise, and energy to make a positive contribution to our success.

In this role, you will be part of the Technology leadership team, leading the programme management of key strategic projects, and will report to the Technology Strategy, Planning, and Delivery function.

The Core Responsibility Of The Programme Manager Role Is

• Manage and oversee key projects and initiatives, ensuring effective planning, coordination, and resource utilization to meet objectives and milestones.
• Supervise the Programme Management Function, ensuring projects are delivered end-to-end, managing inter-dependencies, and holding stakeholders accountable.
• Identify and mitigate risks and issues to ensure on-time and on-budget delivery aligned with business objectives.
• Monitor and report progress, ensuring stakeholders are informed and engaged.
  

Responsibilities

Programme Planning and Management:

• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives.
• Ensure Project objectives align with strategic objectives and anticipated value creation are reflected in the scope.
• Align Key Projects with overall Portfolio.
• Ensure Project Governance and Project Management standards are compiled to by all projects.
• Manage Programme level Risks, Issues and Escalations and ensure mitigations are in place and actioned.
• Ensure effective Stakeholder engagement and the establishment of an effective communication and reporting plan, for each project is in place.
• Ensure Key Project roadmaps, project plans and milestones are updated, agreed and measured
• Ensure the delivery of the Key Projects are within agreed quality, time and when needed according to cost.
• To ensure strategic objectives of each Key project are measurable and met by tracking major milestones and status metrics of all projects within the portfolio.
• Measure Key Project delivery performance and initiate pro-active corrective actions as required to ensure delivery is within agreed targets.
• Programme scheduling of projects and initiatives – Manage delivery schedules for projects to ensure timeous implementation and compliance with requirements.
• Alignment with Agile Portfolio and ARTs to ensure contributions and delivery to Key Projects are aligned and committed.