Job description

Company Description

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Role Description

This is a full-time on-site role for a Front Desk Manager located in Nairobi County, Kenya. The Front Desk Manager will be responsible for customer satisfaction, customer service, receptionist duties, communication, and reservations.
Qualifications

• Customer Satisfaction and Customer Service skills
• Receptionist Duties and Communication skills
• Experience in managing reservations
• Excellent interpersonal and communication skills
• Problem-solving and conflict resolution abilities
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office and reservation software
• Previous experience in a similar role is a plus