Customer Service Representative at Nairobi Airport Pro
About the job
Company Description
At Nairobi Airport Pro, we specialize in sourcing, screening, and placing qualified candidates in various roles across the airport sector, including customer service, operations, logistics, and more.
Role Description
This is a full-time on-site role for a Customer Service Representative at Nairobi Airport Pro in Nairobi County, Kenya. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience through effective communication and problem-solving.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience
- Ability to resolve customer issues efficiently
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Experience in a customer-facing role is a plus
- Fluency in English and Swahili languages
- High school diploma or equivalent