Assistant Director, County coordination @ Social Health Authority(SHA) – Kenya

QUALIFICATIONS

  1. Must have at least twelve (12) years cumulative work experience, three (3) of which should have been at the level of a Principal Officer or in a comparable position in the public or private sector;
  2. Bachelor’s degree in commerce, Accounting, Business Administration, Finance or Economics, Business, Medicine, Social Science, Pharmacy or equivalent qualification from a recognized institution.
  3. Master’s Degree in a relevant field from a recognized Institution is an added advantage. 
  4. Membership to a professional body where applicable and in good standing.
  5. Management course lasting not less than four (4) weeks from a recognized institution.
  6. Proficiency in computer applications
  7. Demonstrated merit and ability as reflected in work performance and results
  8. Fulfill the requirements of Chapter Six of the Constitution.

Key Competencies and Skills

  1. Leadership Skills;
  2. Reporting skills;
  3. Analytical skills;
  4. Good Communication skills;
  5. Good Interpersonal skills
  6. Good Organizational skills

Responsibilities:

  1. Provide strategic leadership in the coordination and management of all branches.
  2. Develop and implement regional strategies to ensure compliance with SHA regulations and enhance customer experience.
  3. Promote and enforce healthcare provider contract compliance and fraud prevention mechanisms.
  4. Lead the implementation of customer service   standards to ensure operational excellence.
  5. Monitor and evaluate service delivery performance, providing recommendations for improvement.
  6. Coordinate planning, budgeting, and resource allocation across branches 
  7. Spearhead the development and deployment of strategies for member recruitment, employer compliance, and benefit administration.
  8. Facilitate the development and implementation of market research and business intelligence initiatives across branches.
  9. Build highly effective teams by identifying training needs and fostering a collaborative culture within branches.

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