Business Development Manager at Sanku
About the job
Nature and Scope of Work
The role holder is responsible for expanding Sanku’s miller network within their assigned regions, driving sales of our nutrient premix, building strong customer relationships, and achieving performance KPIs. They will engage with millers, sell the Sanku program, including dosifier technology for nutrient premix fortification and ensure proper installation and training. Key focus includes surveying and signing up millers, selling premix, advocating for Sanku and fortification, ensuring miller compliance and achieving millers’ retention KPIs.
Duties and Responsibilities
- Identify and prospect new customers while maintaining and growing relationships with existing customers
- Develop and execute a strategic sales plan to achieve sales targets and expand customer base
- Conduct training sessions for millers to increase fortification awareness and fortification compliance
- Work closely with Senior Manager, Government Relations & Policy to execute Sanku partnership strategy.
- Coordinate with the supply chain and logistics team to ensure timely delivery to customers
- Maintain a deep understanding of our mission, products, services and business model to be able to communicate it properly to stakeholders
- Conduct routine interviews with millers, hold surveys, and collect data on a continuous basis, to help provide clear market intelligence and industry trends
- Provide exceptional customer service, including technical support on the Dosifier and timely resolution of reported Dosifier operating issues
- Engage with the Country’s local authorities and any other necessary government agencies, to ensure that Sanku Kenya Ltd. is best positioned to achieve maximum performance.
- Analyze sales data to identify trends and opportunities for growth and improvement
- Track and report on sales performance, market conditions and competitor activities
- Prepare regular reports to management regarding project needs, issues, interests, and the potential for future expansion.
- Run pilot projects to test new business opportunities.
- Install and conduct standard troubleshooting and analysis of our fortification technology at the mill and perform basic repairs when required.
- Drive to field locations regularly for monitoring and strategic meetings (up to 2 weeks at a time).
Competences Required
- Ability to prepare territory business plans to identify prospects, opportunities and gaps by specific region, industry, market segment.
- Ability to translate functional strategy into targets and tactical plans and execution in a controlled risk and reward-based manner.
- Ability to interpret and make effective management decisions using benchmarking, trends, and other planning and forecasting methods; develop and implement improvements to the planning processes.
- Ability to work with stakeholders to develop and drive potential efficiency improvements also able to understand the differing needs of stakeholders and adapt service offerings accordingly.
- Highly computer literate with a proficient working knowledge of Google and Microsoft Office applications, particularly Excel.
- Excellent oral and written communication skills in English and Swahili.
- A demonstrated passion for the Sanku mission
Educational Qualifications and Work Experience
- Bachelor’s degree in Business Administration or any related field.
- 3+ years of relevant work experience in business development or sales in food processing, agricultural, fortification industries or relevant fields.
- Experience managing sales/setting sales strategies, specifically for rural and peri-urban markets.
- Demonstrated management and leadership experience.
- Ability to travel extensively.
- Ability to drive a standard transmission vehicle