Job description

We are looking for a People Partner to join our Human Resources Department as we scale up and drive digital and financial inclusion across our markets.

Joining M-KOPA as a People Partner offers a unique opportunity to be at the forefront of a company that is transforming lives and fostering financial inclusion. M-KOPA’s products not only enhance the lives of individual customers but also positively impact entire households. One example is providing smartphones that enable children to access education and digital loans that support family businesses, M-KOPA indirectly benefits over 23 million lives.

You’ll will play a pivotal role in continuing this mission by supporting and developing our most valuable asset—our people. And let’s be honest, who wouldn’t want to be a superhero for 23 million people?

Your role will be crucial in ensuring that M-KOPA’s HR strategies are aligned with the company’s goals and values. Your broad experience in Kenya will be invaluable in navigating the complexities of building a resilient and innovative team.

By leveraging data and analytics, you’ll provide insights to shape decision-making and proactively address emerging HR trends. As a mentor to other People Partners, you will cultivate a high-performance culture and guide managers through performance management and employee relations, ensuring a cohesive and effective people strategy throughout the organization.

About Us

M-KOPA’s commitment to sustainability, as evidenced by its carbon-negative status and the displacement of over 2 million tonnes of carbon emissions, underscores the company’s dedication to a better future. As part of a forward-thinking organization that not only prioritises financial and social impact but also environmental responsibility. Your leadership in refining HR processes and implementing innovative strategies will be key to driving M-KOPA’s growth and success, making this role both impactful and rewarding.

Based in or near London, you will have the unique opportunity to collaborate with talented colleagues across the UK, Europe, Kenya, South Africa, Nigeria, Uganda, Ghana, and beyond. This diverse and inclusive environment will enrich your professional experience and broaden your perspectives. If you are passionate about leveraging your HR expertise to support a mission-driven organization, we invite you to be a part of our journey towards a more inclusive and sustainable future.

This is an on-site role with some occasional hybrid working, you would be working from our offices in Nairobi, Kenya, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa. You will be reporting to the Director of People – Markets

Why This Role is Awesome:

• Impactful Work: You’ll be part of a mission-driven company that positively impacts over 23 million lives, making a real difference in communities across the globe.
• Collaborative: Collaborating with talented colleagues from the UK and Europe to Kenya, South Africa, Nigeria, and more
• Broad Scope: This role is both strategic and operational, offering a diverse range of responsibilities that will keep you engaged and challenged.
• Evolving HR: Join a forward-thinking People team at the centre of transforming a high growth, international organization across talent, processes, and technology.
  

Expertise

We expect you to bring many years of HR experience, with a strong foundation in People Partnering, ideally in dynamic and high-growth environments. Your proven ability to coach and advise senior leaders will be essential as you navigate complex organisational challenges and drive impactful people strategies. Experience in Manufacturing or Supply Chain is a plus.

You should have a demonstrated track record in designing and implementing talent development initiatives that yield tangible results, as well as a deep understanding of employee relations and local labor practices.

Your role will require strong analytical skills to leverage data in shaping people strategies and tracking key metrics. Collaboration will be key, so we’re looking for individuals who can build trust across all levels of the organization and work seamlessly with cross-functional teams.

If you thrive in managing change and are passionate about fostering a culture of high performance and engagement, we encourage you to apply!

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa’s fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we’ve served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process

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