Director, Food and Beverage @ Hyatt Place & Hyatt House Nairobi Westlands

Job Description

• Develop and implement strategies for the food and beverage department to achieve the organization’s financial and operational goals.
• Monitor and review the product quality and service standards in the food and beverage department • Manage and forecast budget requirements, inventory, and costs.
• Conduct all required inspections according to hotel management policies.
• Develop checklists and relevant documents for food and beverage service outlets.
• Ensure administrative and operational procedures comply with standard operating procedures.
• Review client feedback at each F&B meeting and take corrective action.
• Ensure the food and beverage team adheres to control procedures as per the hotel management manuals.
• Ensure the team maintains up-to-date records, uniforms, and necessary resources.
• Maintain hygiene and proper food presentation in the hotel.
• Approve requests within the department.
• Develop and review food and beverage standard operating procedures.
• Represent the company’s interests, minimizing costs and maximizing revenue.
• Research and implement new food and beverage products and services.
• Foster an environment for staff innovation and creativity in food and beverage services.
• Offer a variety of products catering to changing client preferences and tastes.
• Provide thorough inductions and onboarding for new employees.
• Keep staff informed and updated on hotel operations and activities.
• Lead the F&B team by attracting, recruiting, training, and appraising talented personnel for career growth.
• Coordinate with the sales and marketing team to promote the hotels food and beverage services.
• Stay informed about trends and innovations in the food and beverage industry.

Qualifications

• Bachelor’s degree in Hospitality Management, Food & Beverage Management, or related field preferred.
• Master’s degree will be an added advantage.
• Minimum of 6-8 years of experience in food and beverage management in a hotel setting, with at least 2 years in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office, Opera Systems, POS and other food & beverage management software is required.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Knowledge of Hyatt Brand Standards will be an added advantage. Kindly share your CV and Cover Letter to hr@kanha.co.ke with the subject – DIRECTOR, F&B. Application deadline: 13th March 2025